Privacy Policy

Last updated: May 4, 2026

This Privacy Policy explains how ltuxelytra.eu ("we", "us", "our") collects, uses, and protects your personal information when you use our webstore and services. By using our store, you consent to the practices described in this policy.

1. Information We Collect

We collect the following information when you make a purchase or interact with our store:

  • Minecraft Username: Used to deliver purchased items to the correct in-game account.
  • Email Address: Used to send purchase confirmations and communicate regarding your order.
  • Payment Information: Processed securely by third-party payment providers (e.g., PayPal, Stripe). We do not store your credit card numbers, bank details, or full payment credentials on our servers.
  • IP Address: Automatically collected when you visit our store for security and fraud prevention purposes.
  • Discord Account: If Discord integration is enabled, we may collect your Discord username for order verification.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Processing and delivering your purchases
  • Sending order confirmations and receipts via email
  • Providing customer support for order-related issues
  • Preventing fraud, chargebacks, and unauthorized transactions
  • Improving our store and server services
  • Complying with legal obligations

3. Third-Party Services

We use the following third-party services to operate our store:

  • CraftingStore: Our webstore platform that processes and manages orders. See CraftingStore's Privacy Policy.
  • Payment Gateways (PayPal, Stripe, etc.): Handle all payment processing. Your payment details are handled directly by these providers and are subject to their respective privacy policies.
  • Mojang / Microsoft: Minecraft account information (username, UUID) is retrieved via public Mojang APIs for item delivery and avatar display.

We do not sell, rent, or trade your personal information to any third parties for marketing or advertising purposes.

4. Data Storage & Security

4.1. Your personal data is stored securely on CraftingStore's servers and is protected using industry-standard security measures.

4.2. We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction.

4.3. Despite our best efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies

Our store uses cookies for the following purposes:

  • Session Cookies: To keep you logged in and maintain your shopping basket during your visit.
  • Preference Cookies: To remember your theme preference (light/dark mode).
  • Analytics Cookies: If enabled, to understand how visitors use our store so we can improve the experience.

You can disable cookies in your browser settings, but this may affect the functionality of the store.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal and operational requirements.
  • Objection: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us via Discord.

7. Children's Privacy

7.1. Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

7.2. If you are between 13 and 18, you must have the consent of a parent or legal guardian to make purchases on our store.

7.3. If we discover that we have collected data from a child under 13 without parental consent, we will delete that information promptly.

8. Data Retention

8.1. We retain your purchase records and associated personal data for as long as necessary to fulfill our obligations, resolve disputes, and enforce our agreements.

8.2. If you request deletion of your data, we will remove it within a reasonable timeframe, except where retention is required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. Continued use of our store after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

By using our webstore, you acknowledge that you have read and understood this Privacy Policy.